About This Course
Course Curriculum
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Module 01: Introduction to Travel and Tourism
00:13:00
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Module 01 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 02: Tourism Products and Services
00:13:00
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Module 02 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 03: Tour Operating and Travel Retailing
00:14:00
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Module 03 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 04: Marketing in Travel and Tourism
00:10:00
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Module 04 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 05: Developing Communication Skills
00:12:00
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Module 05 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 06: Customer Service and Satisfaction
00:08:00
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Module 06 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 07: Customer Relationship Management (CRM)
00:14:00
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Module 07 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 08: Human Resource Management in Travel Industry
00:13:00
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Module 08 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 09: Crisis and Visitor Attraction Management
00:20:00
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Module 09 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 10: Transport Management Procedure
00:14:00
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Module 10 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 11: Sustainable Tourism
00:10:00
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Module 11 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 12: Public Awareness Campaigns
00:11:00
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Module 12 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Module 13: Brexit and its Impact on Tourism Industry
00:26:00
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Module 13 Final Quiz Exam – Travel Agent (Agency)
00:10:00
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Recommended Readings – Travel Agent and Consultant Training
03:12:00
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Optional Assignment – Travel Agent (Agency)
03:13:00