About This Course
Course Curriculum
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Module 01: Introduction to Travel and Tourism
00:13:00 -
Module 02: Tourism Products and Services
00:13:00 -
Module 03: Tour Operating and Travel Retailing
00:14:00 -
Module 04: Marketing in Travel and Tourism
00:10:00 -
Module 05: Developing Communication Skills
00:12:00 -
Module 06: Customer Service and Satisfaction
00:08:00 -
Module 07: Customer Relationship Management (CRM)
00:14:00 -
Module 08: Human Resource Management in Travel Industry
00:13:00 -
Module 09: Crisis and Visitor Attraction Management
00:20:00 -
Module 10: Transport Management Procedure
00:14:00 -
Module 11: Sustainable Tourism
00:10:00 -
Module 12: Public Awareness Campaigns
00:11:00
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Mock Exam – Travel Agent
00:20:00
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Final Exam – Travel Agent
00:20:00
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Assignment – Travel Agent
05:52:00