About This Course
Course Curriculum
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Module 01: Introduction to Travel and Tourism00:13:00
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Module 02: Tourism Products and Services00:13:00
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Module 03: Tour Operating and Travel Retailing00:14:00
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Module 04: Marketing in Travel and Tourism00:10:00
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Module 05: Developing Communication Skills00:12:00
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Module 06: Customer Service and Satisfaction00:08:00
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Module 07: Customer Relationship Management (CRM)00:14:00
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Module 08: Human Resource Management in Travel Industry00:13:00
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Module 09: Crisis and Visitor Attraction Management00:20:00
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Module 10: Transport Management Procedure00:14:00
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Module 11: Sustainable Tourism00:10:00
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Module 12: Public Awareness Campaigns00:11:00
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Mock Exam – Travel Agency Course00:20:00
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Final Exam – Travel Agency Course00:20:00
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Assignment – Travel Agency Course05:52:00