Sales Training: Psychology of Customers

4.6( 6 REVIEWS )
7 STUDENTS
Sales Training

Unleash your potential in the Sales Training: Psychology of Customers industry. Develop job-ready competencies for a high-demand career with this Sales Training: Psychology of Customers Course.

The Sales Training: Psychology of Customers career may be the road for you if you’ve always wanted a gratifying profession. Sales Training: Psychology of Customers skills have become more essential than ever as the Sales Training: Psychology of Customers  industry continues to create revolutionary services and products. If you’re a problem-solver who enjoys winning, Sales Training: Psychology of Customers career will be both rewarding and profitable.

Even if you’re seeking to change careers, Sales Training: Psychology of Customers will be a rewarding career choice. Expertise in Sales Training: Psychology of Customers  also means flourishing in a rising, competitive, and data-driven work environment.

Imperial Academy offers you the benefit of —

Sales Training: Psychology of Customers course assists you in becoming job-ready, whether you’re trying to start a new career or improve your existing one. You can learn at your own schedule, whenever and wherever suits you best. You will discover all the expertise you’ll need to thrive in an ever-changing Sales Training: Psychology of Customers sector with this online Sales Training: Psychology of Customers course.

The Quality Licence Scheme has endorsed this course for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Imperial Academy will be able to advise you on any further recognition, for example, progression routes into further and/or higher education.

Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.

Upon successful completion of the Sales Training: Psychology of Customers course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  —

After successfully completing the assessment of this Sales Training: Psychology of Customers course, you will also qualify for the CPD Certificate from Imperial Academy, as proof of your continued development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. International students will have to pay an extra £10 as postal fees.

The Sales Training: Psychology of Customers course has been endorsed under the Quality Licence Scheme.  This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this Sales Training: Psychology of Customers course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the Sales Training: Psychology of Customers course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. 

The Sales Training: Psychology of Customers course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.

The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

No formal entry requirements! No prerequisites or relevant experience is required!

This course is accessible to anyone with an eagerness to learn. All you require is —

You will gain a well-rounded grasp of all core aspects of the Sales Training: Psychology of Customers sector during this Sales Training: Psychology of Customers course, which will help you prepare for your dream Sales Training: Psychology of Customers role. Develop a good balance of conceptual expertise, as well as Sales Training: Psychology of Customers skills that are in great demand by employers.

Course Curriculum

Introduction
Promotional video 00:03:00
Introduction 00:05:00
Don’t buy this unless… 00:03:00
What are we, if not salespeople? 00:04:00
Good and bad salespeople 00:04:00
Commercial realities 00:04:00
Dysfunctional selling has led to dysfunctional buying 00:03:00
Who is your ‘Avatar’? 00:05:00
Your customer’s journey 00:05:00
Introducing A.S.K - concentrating on 'A' for ATTRACT.
Section 2 lecture 1: Introduction to ASK 00:05:00
Section 2 Lecture 2: The Marketing Function 00:06:00
S2 L3 The Hunter 00:06:00
S2 L4 Referrals 00:06:00
S2 L5 How your marketing ‘lands’ with your customer 00:05:00
S2 L6 Leveraging your contacts 00:04:00
Section 3 The 'S' of A.S.K. - SERVING
S3 L1 00:04:00
S3 L2 The Decision Making Unit (DMU) 00:04:00
S3 L3 The value of VALUE 00:05:00
S3 L4 00:06:00
S3 L5 Customer Care – a conversation (not a ‘sale’) 00:07:00
S3 L6 00:04:00
S3 L7 00:04:00
S3 L8 How to get back IN with a client 00:06:00
Section 4 The K of A.S.K
S4 L1 Introduction the the K or KEEP element 00:06:00
S4 L2 Your authority 00:05:00
S4 L3 00:06:00
S4 L4 NON sales contact 00:05:00
S4 L5 Why ASKING for referrals works so well 00:04:00
Section 5 ...And lastly...
S5 L1 00:01:00

Certificate of Achievement

Learners will get an certificate of achievement directly at their doorstep after successfully completing the course!

It should also be noted that international students must pay £10 for shipping cost.

CPD Accredited Certification

Upon successfully completing the course, you will be qualified for CPD Accredited Certificate. Certification is available –

Course Info

4.6
7 Enrolled
  • Business
  • Personal Development
  • Quality Licence Scheme Endorsed
TAKE THIS COURSE
  • £30
  • 1 year
  • Number of Units29
  • Number of Quizzes0
  • 2 hours, 15 minutes

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