About This Course
Course Curriculum
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Module 1: Introduction to Retail Associate
00:15:00 -
Module 2: Qualities of a Retail Associate
00:23:00 -
Module 3: Retail Psychology
00:12:00 -
Module 4: Importance of Consumer Behaviour
00:10:00 -
Module 05: The Importance of Communicating with Customers
00:18:00 -
Module 06: Taking Trends and Targeting Customers Effectively
00:10:00 -
Module 07: The Sales Process and Dealing with Customers at the Checkout
00:10:00 -
Module 08: Consumer Rights Act
00:16:00 -
Module 09: Introduction to Visual Merchandising
00:16:00 -
Module 10: In-Store Design
00:18:00 -
Module 11: Exterior Design
00:20:00 -
Module 12: Health & Safety for Retail Stores
00:20:00 -
Module 13: Management Skills for Leading Your Team
00:17:00
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Mock Exam – Retail : Retail Course
00:20:00
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Final Exam – Retail : Retail Course
00:20:00
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Assignment – Retail Associate Certificate
06:06:00