About This Course
Course Curriculum
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Module 1: Introduction to Office Administration
00:17:00 -
Module 2: Skills of an Effective Administrator
00:18:00 -
Module 3: Business Writing Skills
00:39:00 -
Module 4: Communication Skills
00:27:00 -
Module 5: Managing Meetings and Giving Feedback
01:29:00 -
Module 6: Organisational Skills
01:18:00 -
Module 7: Telephone Etiquette
01:09:00 -
Module 8: Negotiation Techniques
00:18:00 -
Module 9: Conflict Management
00:16:00 -
Module 10: Stress Management
00:18:00 -
Module 11: Time Management
00:39:00
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Mock Exam – Office Administration
00:20:00
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Final Exam – Office Administration
00:20:00
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Assignment – Office Administration
03:06:00