About This Course
Course Curriculum
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Module 1: Introduction to Office Administration00:17:00
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Module 2: Skills of an Effective Administrator00:18:00
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Module 3: Business Writing Skills00:39:00
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Module 4: Communication Skills00:27:00
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Module 5: Managing Meetings and Giving Feedback01:29:00
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Module 6: Organisational Skills01:18:00
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Module 7: Telephone Etiquette01:09:00
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Module 8: Negotiation Techniques00:18:00
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Module 9: Conflict Management00:16:00
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Module 10: Stress Management00:18:00
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Module 11: Time Management00:39:00
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Mock Exam – Office Administration00:20:00
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Final Exam – Office Administration00:20:00
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Assignment – Office Administration03:06:00