Development
QLS
Business
Healthcare
Health & Fitness
Technology
Teaching
Lifestyle
Design
About This Course
See the Curriculum Section for materials and enjoy learning with Imperial Academy.
Course Curriculum
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Influencing
00:08:00 -
Influencing is about helping others understand
00:05:00
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Your Personality affects how you influence others
00:06:00
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Influence by Listening
00:07:00
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Exercise: Your Influencing Inventory
00:02:00
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What is Negotiation?
00:05:00
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The Drivers of Success in Negotiation
00:06:00
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Information and Power in Negotiation
00:05:00
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Exercise: Prepare to Negotiate
00:02:00
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Successful Negotiation
00:05:00
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The Importance of Rapport
00:07:00
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Questions in Negotiation
00:04:00
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Reducing Stress in Negotiation
00:06:00
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Exercise: Examine your Trust Profile
00:05:00
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Bringing the Negotiation to a Close
00:05:00
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Dealing with Deadlock
00:07:00
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Negotiating Online
00:04:00
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Specific Negotiation Scenarios
00:05:00
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More Negotiation Scenarios
00:08:00
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The Negotiator’s Toolkit
00:03:00
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