See the Curriculum Section for materials and enjoy learning with Imperial Academy.
|Module 01: Understanding the Service|
|Understanding the Service||00:12:00|
|Module 02: Types of Concierge Services|
|Types of Concierge Services||00:19:00|
|Module 03: Necessary Skills for Any Concierge|
|Necessary Skills for Any Concierge||00:26:00|
|Module 04: Principles for a Concierge Service Business|
|Principles for a Concierge Service Business||00:20:00|
|Module 05: Delivering Customer Service|
|Delivering Customer Service||00:13:00|
|Module 06: Concierge Work Environment and Etiquettes|
|Concierge Work Environment and Etiquettes||00:18:00|
|Module 07: Emergency Measures for a Hotel Concierge|
|Emergency Measures for a Hotel Concierge||00:13:00|
|Assignment – Hospitality – Concierge||1 week|
Quality Licence Scheme Endorsed Certificate of Achievement
Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
For ordering additional QLS Certificates, other than this course, the fees will be following with £10 for international shipping only
CPD Accredited Certification
Upon successfully completing each of the courses in this package, you will
be qualified for CPD Accredited Certificates. Certification is available –
It should also be noted that international students must pay a £10 shipping cost.
The Quality Licence Scheme has endorsed this course for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Imperial Academy will be able to advise you on any further recognition, for example, progression routes into further and/or higher education.
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education