Hospitality - Concierge

4.6( 2 REVIEWS )
11 STUDENTS
Hospitality - Concierge

See the Curriculum Section for materials and enjoy learning with Imperial Academy.

Course Curriculum

Module 01: Understanding the Service
Understanding the Service 00:12:00
Module 02: Types of Concierge Services
Types of Concierge Services 00:19:00
Module 03: Necessary Skills for Any Concierge
Necessary Skills for Any Concierge 00:26:00
Module 04: Principles for a Concierge Service Business
Principles for a Concierge Service Business 00:20:00
Module 05: Delivering Customer Service
Delivering Customer Service 00:13:00
Module 06: Concierge Work Environment and Etiquettes
Concierge Work Environment and Etiquettes 00:18:00
Module 07: Emergency Measures for a Hotel Concierge
Emergency Measures for a Hotel Concierge 00:13:00
Assignment
Assignment – Hospitality – Concierge 1 week

Quality Licence Scheme Endorsed Certificate of Achievement

Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.

For ordering additional QLS Certificates, other than this course, the fees will be following with £10 for international shipping only 

CPD Accredited Certification 

Upon successfully completing each of the courses in this package, you will
be qualified for CPD Accredited Certificates. Certification is available –

It should also be noted that international students must pay a £10 shipping cost.

Endorsement

The Quality Licence Scheme has endorsed this course for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Imperial Academy will be able to advise you on any further recognition, for example, progression routes into further and/or higher education.

Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education

Course Info

4.6
11 Enrolled
  • Employability
  • Personal Development
PRIVATE COURSE

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