About This Course
Course Curriculum
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Lesson 01: Is This Course Right For You?
00:03:00 -
Lesson 02: How to Write Clearly
00:03:00 -
Lesson 03: Writing Engaging Subject Lines
00:03:00 -
Lesson 04: Creating an Effective Email Structure
00:04:00 -
Lesson 05: SCRAP Method
00:02:00
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Lesson 06: Cultural Considerations in International Email Communication
00:03:00 -
Lesson 07: Tone and Formality in Emails
00:03:00 -
Lesson 08: Layout Tips for Reader-Friendly Emails
00:03:00 -
Lesson 09: Adaptation for Mobile Email Readers
00:05:00 -
Lesson 10: Proofreading Your Email: The Must-Checklist
00:03:00
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Lesson 11: Techniques for Responding to Confusing Emails
00:02:00 -
Lesson 12: How to Elicit Desired Responses from Recipients
00:02:00 -
Lesson 13: Dealing with Urgent Emails: Flagging Importance Appropriately
00:02:00
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Lesson 14: Best Practices for ‘To,’ ‘Cc,’ ‘Bcc,’ and ‘Reply All’
00:02:00 -
Lesson 15: Managing Email Attachments Efficiently
00:02:00 -
Lesson 16: Crafting Helpful Out-of-Office Messages
00:02:00
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Lesson 17: Deciding When to Email and When Not To
00:02:00 -
Lesson 18: Approaching Sensitive Topics via Email
00:02:00 -
Lesson 19: Email Strategies for Conflict Resolution
00:02:00
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Lesson 20: Polite and Professional Email Greetings and Closures
00:02:00 -
Lesson 21: Designing Effective Email Signatures
00:02:00
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Lesson 22: Managing Email Overload
00:02:00 -
Lesson 23: The Art of Email Follow-ups
00:02:00 -
Lesson 24: Effective Email Communication in Teams
00:02:00 -
Lesson 25: Email Personalization Techniques
00:02:00 -
Lesson 26: Writing Persuasive Emails
00:02:00 -
Lesson 27: Enhancing Email Clarity and Conciseness
00:02:00 -
Lesson 28: Effective Strategies for Group Emails
00:02:00 -
Lesson 29: Quiz Introduction
00:03:00
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Lesson 30: Conclusion
00:03:00 -
Lesson 31: Note from your instructor
00:04:00
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Resource – Email Skills Accelerator