About This Course
Course Curriculum
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The Duties and Responsibilities of a Care Worker00:15:00
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Employment Rights and Responsibilities00:15:00
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Aims, objectives and values of the service00:15:00
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Responsibilities to the Individuals00:15:00
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Different Working Relationships in Care Settings00:15:00
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The Importance of Partnership Working00:10:00
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Identify Sources of Support for Own Learning and Development00:15:00
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Skills That Healthcare Professionals Need00:10:00
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What Is Duty of Care00:10:00
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Dilemmas That may Arise Between the Duty of Care and an Individual’s Right00:15:00
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Procedures for Responding to Complaints00:10:00
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Recognising Adverse Events, Incidents, Errors and Near Misses00:20:00
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Factors and Difficult Situations That may Cause Confrontation00:15:00
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Understanding Diversity00:10:00
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Discrimination that can be Deliberately or Unintentional00:15:00
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legislation and codes of practice relating to equality00:10:00
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Respecting individuals’ beliefs, culture, values and preferences00:15:00
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Sources of Information for Diversity, Equality, and Inclusion00:10:00
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Putting Person-Centred Values into Practice00:10:00
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The Importance of Finding out the History, Preferences, Wishes and Needs00:10:00
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Environmental Factors that may cause Discomfort or Distress00:15:00
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Raising concerns directly with the individual concerned00:15:00
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Caregiving is more than just monitoring medicines and driving to doctor00:10:00
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Ensuring the comfort of individuals where they have restricted movement00:10:00
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Promoting person centred values00:15:00
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Recognising the signs of pain or discomfort00:15:00
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Different Ways that People Communicate00:10:00
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Why it is important to observe and be receptive to an individual00:15:00
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Establishing an Individual’s Communication and Language Needs, Wishes ans preferences00:15:00
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Barriers to Effective Communication00:15:00
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How to Check whether the Health Care Support Worker and Adult Social Care00:15:00
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What Is Confidentiality00:10:00
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The Use of Appropriate Verbal and Non-Verbal Communication00:15:00
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Communication Aids00:10:00
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What is meant by privacy and dignity00:15:00
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Maintaining the Privacy of the Individual00:15:00
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Ways of Helping Individuals to Make Informed Choices00:15:00
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How Valuing People Contributes to Active Participation00:15:00
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Supporting the Active Participation of Individuals in Their Care00:15:00
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The Importance of Food Safety, including Hygiene, in the Preparation and Handling of Food00:15:00
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Ensuring That Drinks Are within Reach of Those That Have Restrictions on Their Movement00:15:00
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Ensuring that any Nutritional Products are within Reach00:15:00
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How someone may feel if they have mental health conditions00:15:00
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How Conditions Influence a Person00:15:00
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How Positive Attitudes towards those with mental health conditions00:15:00
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Adjustments which may be Necessary in Care Delivery00:15:00
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Importance of Early Detection of Mental Health Needs00:15:00
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Requirements of Legislation and Policies00:15:00
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Effect of listed legislation and policies00:15:00
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Capacity00:15:00
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Safeguarding Adults00:15:00
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Types of Abuse00:15:00
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Defining Harm00:15:00
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Indicators of Abuse00:15:00
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Factors Which have Featured in Adult Abuse and Neglect00:15:00
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How Care Environments can Promote and Undermine People_s Dignity and Rights00:15:00
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Reducing the Likelihood of Abuse with Risk Enablement and Management00:15:00
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Appropriate Actions to take When Abuse is Suspected00:15:00
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Legislation, Local and National Policies and Procedures Related to Safeguar00:15:00
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The Importance of Sharing Information with the Relevant Agencies00:15:00
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Safeguarding Children at Level 100:15:00
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Actions to Take If a Child, Young Person (Met in Any Circumstances) Is Suspected to Be Abused00:15:00
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Basic Life Support (BLS)00:15:00
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Legislation Relating to General Health and Safety in a Health or Social Care Work Setting00:15:00
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Health and Safety Policies and Procedures00:15:00
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How to Access Additional Support and Information Relating to Health and Safety00:15:00
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The Importance of Risk Assessment for Health and Safety Standards00:15:00
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Legislation Relating to Moving and Assisting00:15:00
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Procedures to Follow When Accidents or Illness Occur00:15:00
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Agreed ways of working in relation to medication00:15:00
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Hazardous Substances in the Workplace00:15:00
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Prevent Fires from Starting or Spreading00:15:00
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Protecting Security00:15:00
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Identifying Common Signs of Stress in a Work Setting00:15:00
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Agreed Ways of Working Regarding the Recording, Storing and Sharing of Information00:15:00
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Importance to Have Secure Systems for Recording, Storing and Sharing Information00:15:00
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How to Keep Records That Are Up to Date, Complete, Accurate and Legible00:15:00
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The Main Ways an Infection Can Get into the Body00:15:00
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Effective Hand Hygiene00:15:00
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Risk to the individuals00:15:00
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Common types of personal protective clothing, equipment and procedures00:15:00