Name: CRM
Price: 30 GBP
Rating: 4.6 (2 reviews)

Unleash your potential in the CRM industry. Develop job-ready competencies for a high-demand career with this CRM Course.

The CRM career may be the road for you if you’ve always wanted a gratifying profession. CRM skills have become more essential than ever as the CRM industry continues to create revolutionary services and products. If you’re a problem-solver who enjoys winning, CRM career will be both rewarding and profitable.

Even if you’re seeking to change careers, CRM will be a rewarding career choice. Expertise in CRM also means flourishing in a rising, competitive, and data-driven work environment.

Imperial Academy offers you the benefit of —

CRM course assists you in becoming job-ready, whether you’re trying to start a new career or improve your existing one. You can learn at your own schedule, whenever and wherever suits you best. You will discover all the expertise you’ll need to thrive in an ever-changing CRM sector with this online CRM course.

The Quality Licence Scheme has endorsed this course for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Imperial Academy will be able to advise you on any further recognition, for example, progression routes into further and/or higher education.

Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.

Upon successful completion of the CRM course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —

After successfully completing the assessment of this CRM course, you will also qualify for the CPD Certificate from Imperial Academy, as proof of your continued development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. International students will have to pay an extra £10 as postal fees.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

No formal entry requirements! No prerequisites or relevant experience is required!

This course is accessible to anyone with an eagerness to learn. All you require is —

You will gain a well-rounded grasp of all core aspects of the CRM sector during this CRM course, which will help you prepare for your dream CRM role. Develop a good balance of conceptual expertise, as well as CRM skills that are in great demand by employers.

Course Curriculum

Module 01: Introduction to Customer Relationship Management (CRM)
	Introduction to Customer Relationship Management (CRM)	00:22:00
Module 02: CRM Fundamentals
	CRM Fundamentals	00:24:00
Module 03: CRM Strategies
	CRM Strategies	00:33:00
Module 04: Data Analysis in CRM
	Data Analysis in CRM	00:28:00
Module 05: CRM Databases
	CRM Databases	00:21:00
Module 06: Deepening Customer Relationship
	Deepening Customer Relationship	00:23:00
Module 07: Handling Customer Complaints
	Handling Customer Complaints	00:22:00
Module 08: Future of CRM
	Future of CRM	00:25:00
Assignment
	Assignment – CRM	2 weeks, 1 day
Order Your Certificate
	Order Your Certificate	00:00:00