About This Course
Course Curriculum
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Module 1 The Diversity of Cleaning Jobs00:26:00
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Module 2 Cleaning Equipment, Products and Clothing00:24:00
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Module 3 House Cleaning00:22:00
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Module 4 Food Kitchen and Commercial Kitchen Cleaning00:23:00
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Module 5 Bathrooms and Toilets00:22:00
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Module 6 Office Cleaning00:19:00
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Module 7 Cleaning External Surfaces and Areas00:18:00
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Module 8 Dealing with Non-Routine Waste00:21:00
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Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners00:21:00
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Module 10 Starting a Cleaning Business and Planning for it00:14:00
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Module 11 Running the Business with Quality Service00:22:00
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Module 12 Customer Satisfaction00:23:00
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Module 13 Management of Staff00:22:00
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Module 14 Marketing, Advertising and Sales00:24:00
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Module 15 Expansion Management00:17:00
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Module 16 Skills of an Effective Administrator00:17:00
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Module 17 Representing Your Boss and Company00:36:00
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Module 18 Organisational Skills00:27:00
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Module 19 Communication Skills00:27:00
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Mock Exam – Cleaning Supervisor00:20:00
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Final Exam – Cleaning Supervisor00:20:00
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Assignment – Cleaning Supervisor10:52:00