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Administrative Management – CPD Accredited

Business
30 students
(7 Rating)

About This Course

This Administrative Management CPD Accredited course provides essential knowledge of office operations, organizational systems, record management, and administrative leadership used in modern workplaces. Administrative Management is a key function in organizations that ensures smooth workflow, efficient communication, and effective coordination of daily business activities. The course is designed to help learners develop strong administrative and organizational skills required in professional office environments.

Learners will explore office procedures, document management, scheduling, communication systems, data handling, meeting coordination, and administrative support techniques. The course also covers workplace efficiency, record keeping, office technology, customer interaction, and basic management principles. Students will understand how administrative professionals support business operations and improve organizational productivity.

By completing this course, learners will gain practical office management and organizational skills. It strengthens communication, attention to detail, and multitasking abilities. This training prepares individuals for careers in administration, office management, executive support, HR administration, and business operations roles.

This course provides practical administrative training, helping learners manage office tasks, improve workflow efficiency, and support business operations effectively and professionally. It is suitable for beginners and office workers.

It also strengthens organizational and communication skills. Learners gain essential knowledge widely used in administration, HR support, and corporate office environments.

This course is ideal for aspiring office administrators, clerical staff, and individuals seeking careers in business operations and corporate environments. It is suitable for beginners with little or no administrative experience.

It is also beneficial for receptionists, HR assistants, and support staff who want to improve their office management and organizational skills. Anyone interested in administrative careers will benefit from this course.

There are no formal academic requirements for this course. However, learners should have basic computer literacy and communication skills. Access to a computer and internet connection is recommended for completing office-based exercises and administrative tasks successfully.

Course Curriculum

  • file Module 01: Introduction to Office Administration
    00:16:00
  • file Module 02: Skills of an Effective Administrator
    00:17:00
  • file Module 03: Business Etiquette
    00:21:00
  • file Module 04: Business Telephone Skills
    00:21:00
  • file Module 05: Representing Your Boss and Company
    00:36:00
  • file Module 06: Mail Services and Shipping
    00:27:00
  • file Module 07: Travel Arrangements
    00:26:00
  • file Module 08: Organising Meeting and Conferences
    00:27:00
  • file Module 09: Time Management
    00:37:00
  • file Module 10: Record Keeping and Filing Systems
    00:30:00
  • file Module 11: Business Writing Skills
    00:42:00
  • file Module 12: Organisational Skills
    00:27:00
  • file Module 13: Communication Skills
    00:27:00
  • file Module 14: Customer Service
    00:18:00
  • file Module 15: Effective Planning and Scheduling
    00:48:00
  • file Module 16: Invoicing/Petty Cash
    00:29:00

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