About This Course
Course Curriculum
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Module 01: Introduction to Office Administration00:16:00
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Module 01 Final Quiz Exam – Administrative Management00:10:00
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Module 02: Skills of an Effective Administrator00:17:00
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Module 02 Final Quiz Exam – Administrative Management00:10:00
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Module 03: Business Etiquette00:21:00
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Module 03 Final Quiz Exam – Administrative Management00:10:00
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Module 04: Business Telephone Skills00:21:00
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Module 04 Final Quiz Exam – Administrative Management00:10:00
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Module 05: Representing Your Boss and Company00:36:00
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Module 05 Final Quiz Exam – Administrative Management00:10:00
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Module 06: Mail Services and Shipping00:27:00
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Module 06 Final Quiz Exam – Administrative Management00:10:00
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Module 07: Travel Arrangements00:26:00
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Module 07 Final Quiz Exam – Administrative Management00:10:00
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Module 08: Organising Meeting and Conferences00:27:00
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Module 08 Final Quiz Exam – Administrative Management00:10:00
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Module 09: Time Management00:37:00
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Module 09 Final Quiz Exam – Administrative Management00:10:00
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Module 10: Record Keeping and Filing Systems00:30:00
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Module 10 Final Quiz Exam – Administrative Management00:10:00
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Module 11: Business Writing Skills00:42:00
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Module 11 Final Quiz Exam – Administrative Management00:10:00
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Module 12: Organisational Skills00:27:00
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Module 12 Final Quiz Exam – Administrative Management00:10:00
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Module 13: Communication Skills00:27:00
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Module 13 Final Quiz Exam – Administrative Management00:10:00
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Module 14: Customer Service00:18:00
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Module 14 Final Quiz Exam – Administrative Management00:10:00
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Module 15: Effective Planning and Scheduling00:48:00
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Module 15 Final Quiz Exam – Administrative Management00:10:00
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Module 16: Invoicing/Petty Cash00:29:00
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Module 16 Final Quiz Exam – Administrative Management00:10:00
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Recommended Readings – Administrative Management05:00:00
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Optional Assignment – Administrative Management05:00:00