About This Course
Course Curriculum
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Introduction to Personal Assistant
00:20:00
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Introduction to Office Administration
00:17:00
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Skills of an Effective Administrator
00:18:00
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Introduction to Reception and Receptionist
00:29:00
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Business Telephone Skills
00:21:00
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Representing Your Boss and Company
00:25:00
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Business Etiquette
00:19:00
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Mail Services and Shipping
00:26:00
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Travel Arrangements
00:22:00
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Organising Meeting and Conferences
00:19:00
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Diary Management and Note taking
00:21:00
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Time Management
00:25:00
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Record Keeping and Filing Systems
00:24:00
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Business Writing Skills
00:25:00
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Organisational Skills
00:19:00
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Communication Skills
00:19:00
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Customer Service
00:22:00
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Effective Planning and Scheduling
00:39:00
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Invoicing/Petty Cash
00:20:00
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Mock Exam – Admin, Secretarial & PA Diploma
00:20:00
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Final Exam – Admin, Secretarial & PA Diploma
00:20:00
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Assignment – Admin, Secretarial & PA Diploma
19:00:00

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