About This Course
Course Curriculum
-
Introduction to Personal Assistant00:20:00
-
Introduction to Office Administration00:17:00
-
Skills of an Effective Administrator00:18:00
-
Introduction to Reception and Receptionist00:29:00
-
Business Telephone Skills00:21:00
-
Representing Your Boss and Company00:25:00
-
Business Etiquette00:19:00
-
Mail Services and Shipping00:26:00
-
Travel Arrangements00:22:00
-
Organising Meeting and Conferences00:19:00
-
Diary Management and Note taking00:21:00
-
Time Management00:25:00
-
Record Keeping and Filing Systems00:24:00
-
Business Writing Skills00:25:00
-
Organisational Skills00:19:00
-
Communication Skills00:19:00
-
Customer Service00:22:00
-
Effective Planning and Scheduling00:39:00
-
Invoicing/Petty Cash00:20:00
-
Mock Exam – Admin, Secretarial & PA Diploma00:20:00
-
Final Exam – Admin, Secretarial & PA Diploma00:20:00
-
Assignment – Admin, Secretarial & PA Diploma19:00:00