About This Course
Course Curriculum
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Introduction00:01:00
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What is the purpose of this course?00:02:00
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Let’s set the scene00:03:00
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What is quality?00:05:00
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Why a focus on quality is important00:03:00
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The 7 tools of quality – an introduction00:01:00
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Process Map00:06:00
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Check Sheet00:04:00
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Histogram00:04:00
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Pareto Chart00:04:00
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Fishbone Diagram00:05:00
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5 Whys00:05:00
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Run Chart00:04:00
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Case study00:06:00
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Close out00:03:00