About This Course
Course Curriculum
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Module 1: Introduction to Retail Associate00:15:00
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Module 2: Qualities of a Retail Associate00:23:00
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Module 3: Retail Psychology00:12:00
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Module 4: Importance of Consumer Behaviour00:10:00
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Module 05: The Importance of Communicating with Customers00:18:00
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Module 06: Taking Trends and Targeting Customers Effectively00:10:00
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Module 07: The Sales Process and Dealing with Customers at the Checkout00:10:00
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Module 08: Consumer Rights Act00:16:00
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Module 09: Introduction to Visual Merchandising00:16:00
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Module 10: In-Store Design00:18:00
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Module 11: Exterior Design00:20:00
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Module 12: Health & Safety for Retail Stores00:20:00
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Module 13: Management Skills for Leading Your Team00:17:00
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Mock Exam – Retail : Retail Course00:20:00
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Final Exam – Retail : Retail Course00:20:00
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Assignment – Retail Associate Certificate06:06:00