About This Course
Course Curriculum
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Module 1: Introduction to Medical Secretary00:19:00
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Module 02: Organise Schedules00:20:00
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Module 03: Business Telephone Skills00:21:00
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Module 04: Maintaining Medical Records00:22:00
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Module 05: Effective Filing Systems in Medical Offices00:19:00
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Module 06: Confidentiality in a Medical Environment00:17:00
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Module 07: Controlling Stocks and Supplies00:11:00
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Module 08: Medical Jargon and Terminology00:28:00
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Module 09: Maintaining Workplace Safety00:23:00
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Module 10: Time Management00:25:00
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Module 11: Information Technology in Health Care00:16:00
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Module 12: Legal aspects and Ethics00:22:00
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Mock Exam – Medical Receptionist00:20:00
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Final Exam – Medical Receptionist00:20:00
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Assignment – Medical Receptionist07:12:00
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Introduction to Healthcare and Receptionists00:10:00
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National Health Services00:18:00
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Responsibilities and Skills of Medical Receptionists00:15:00
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Personal Grooming and Hygiene00:18:00
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Work in Socially Diverse Environment00:20:00
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Reception Service Patterns00:18:00
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The Hospital Services00:15:00
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Health and Safety in Clinical Environment00:10:00
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Security Concerns for Receptionists00:12:00
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Regulatory Organisations in United Kingdom00:14:00
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Healthcare Laws and Regulations00:16:00
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Medical Terminology for Receptionists00:20:00