About This Course
Course Curriculum
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Introduction to Customer Relationship Management (CRM)
00:22:00
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CRM Fundamentals
00:24:00
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CRM Strategies
00:33:00
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Data Analysis in CRM
00:28:00
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CRM Databases
00:21:00
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Deepening Customer Relationship
00:23:00
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Handling Customer Complaints
00:22:00
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Future of CRM
00:25:00
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Assignment – Diploma in Customer Relationship Management (CRM)
06:17:00