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- Overview
Educational accomplishments and income are closely correlated. Education and skill with endorsed certificates from credible and renowned authorities typically lead to better jobs with attractive salaries. Educated and skilled workers also have lower rates of unemployment. Therefore, skills and endorsed certificates to showcase are essential for people early in their careers.
- Why Choose Imperial Academy?
Imperial Academy offers this premium Dealing with Conflict at Work
course to ensure security in your career. In addition, this comprehensive Dealing with Conflict at Work course will assist you in building relevant skills that will help you find a job in the related sectors. Also, the Certificate you’ll get after completing the Dealing with Conflict at Work will put your head and shoulder above others in front of potential employers.
Become the person who would attract the results you seek. What you plant now, you will harvest later. So, grab this opportunity and start learning Dealing with Conflict at Work!
- What Imperial Academy Offers You
- QLS/ CPD/ CIQ Accredited
- 24/7 Assistance from our Support Team
- 100% Online
- Self-paced course
- Bite-sized Audio-visual Modules
- Rich Learning Materials
- Developed by Industry Specialists
- Career Guidance
- Course Design
Learn at your own pace from the comfort of your home, as the rich learning materials of this premium course is accessible from any place at any time. The advanced course curriculums are divided into tiny bite-sized audio-visual modules by industry specialists with years of experience behind them.
- Audio-visual Lessons
- Online Study Materials
Course Curriculum
| Unit 01: Introduction | |||
| Welcome to the Course | 00:03:00 | ||
| What are Conflict and Conflict Management? | 00:03:00 | ||
| Unit 02: Understand the Keys to Conflict | |||
| The Rational and Irrational Sources of Conflict | 00:03:00 | ||
| The Effects of Respect on Conflict | 00:04:00 | ||
| How to Use Respect to Help Resolve Conflict | 00:05:00 | ||
| Unit 03: How Misunderstandings Arise and the Solution | |||
| How Communication Works | 00:05:00 | ||
| How we listen: The Four Listening Levels | 00:05:00 | ||
| How to Listen Well | 00:04:00 | ||
| Unit 04: Personality Types in Conflict | |||
| How Personality Types Conflict | 00:02:00 | ||
| How Specific Personalities Clash at Work | 00:04:00 | ||
| How to Avoid Personality Clash | 00:02:00 | ||
| Unit 05: Escalation of Conflict | |||
| Resistance: It’s Not Conflict… yet. | 00:02:00 | ||
| The Onion Model of Resistance | 00:07:00 | ||
| The Signs of Conflict Escalation | 00:03:00 | ||
| Unit 06: De-escalating Conflict | |||
| The Strategies for Handling Conflict | 00:06:00 | ||
| Conflict De-escalation Process | 00:03:00 | ||
| Conflict Handling Modes – The Thomas-Kilmann Model | 00:02:00 | ||
| The Five Thomas-Kilmann Modes | 00:06:00 | ||
| Getting Help from a Third Party | 00:05:00 | ||
| How to Recover from a Broken (Professional) Relationship | 00:05:00 | ||
| Unit 07: Closing Section | |||
| Good Conflict and Bad Conflict | 00:04:00 | ||
| The Secret to Avoiding Conflict | 00:03:00 | ||
| Assignment | |||
| Assignment – Dealing with Conflict at Work | Unlimited | ||
Certificate of Achievement
Learners will get an certificate of achievement directly at their doorstep after successfully completing the course!
It should also be noted that international students must pay £10 for shipping cost.
CPD Accredited Certification
Upon successfully completing the course, you will be qualified for CPD Accredited Certificate. Certification is available –
- PDF Certificate £7.99
- Hard Copy Certificate £14.99
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