Dealing with Conflict at Work

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Educational accomplishments and income are closely correlated. Education and skill with endorsed certificates from credible and renowned authorities typically lead to better jobs with attractive salaries. Educated and skilled workers also have lower rates of unemployment. Therefore, skills and endorsed certificates to showcase are essential for people early in their careers.

Imperial Academy offers this premium Dealing with Conflict at Work
course to ensure security in your career. In addition, this comprehensive Dealing with Conflict at Work course will assist you in building relevant skills that will help you find a job in the related sectors. Also, the Certificate you’ll get after completing the Dealing with Conflict at Work will put your head and shoulder above others in front of potential employers.

Become the person who would attract the results you seek. What you plant now, you will harvest later. So, grab this opportunity and start learning Dealing with Conflict at Work!

Learn at your own pace from the comfort of your home, as the rich learning materials of this premium course is accessible from any place at any time. The advanced course curriculums are divided into tiny bite-sized audio-visual modules by industry specialists with years of experience behind them.

Course Curriculum

Unit 01: Introduction
Welcome to the Course 00:03:00
What are Conflict and Conflict Management? 00:03:00
Unit 02: Understand the Keys to Conflict
The Rational and Irrational Sources of Conflict 00:03:00
The Effects of Respect on Conflict 00:04:00
How to Use Respect to Help Resolve Conflict 00:05:00
Unit 03: How Misunderstandings Arise and the Solution
How Communication Works 00:05:00
How we listen: The Four Listening Levels 00:05:00
How to Listen Well 00:04:00
Unit 04: Personality Types in Conflict
How Personality Types Conflict 00:02:00
How Specific Personalities Clash at Work 00:04:00
How to Avoid Personality Clash 00:02:00
Unit 05: Escalation of Conflict
Resistance: It’s Not Conflict… yet. 00:02:00
The Onion Model of Resistance 00:07:00
The Signs of Conflict Escalation 00:03:00
Unit 06: De-escalating Conflict
The Strategies for Handling Conflict 00:06:00
Conflict De-escalation Process 00:03:00
Conflict Handling Modes – The Thomas-Kilmann Model 00:02:00
The Five Thomas-Kilmann Modes 00:06:00
Getting Help from a Third Party 00:05:00
How to Recover from a Broken (Professional) Relationship 00:05:00
Unit 07: Closing Section
Good Conflict and Bad Conflict 00:04:00
The Secret to Avoiding Conflict 00:03:00
Assignment – Dealing with Conflict at Work Unlimited

Certificate of Achievement

Learners will get an certificate of achievement directly at their doorstep after successfully completing the course!

It should also be noted that international students must pay £10 for shipping cost.

CPD Accredited Certification

Upon successfully completing the course, you will be qualified for CPD Accredited Certificate. Certification is available –

Course Info

10 Enrolled
  • Personal Development
  • 1 year
  • Number of Units23
  • Number of Quizzes0
  • 1 week, 1 day