Name: Diploma in Customer Relationship Management (CRM)
Price: 150 GBP
Rating: 4.6 (2 reviews)

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Diploma in Customer Relationship Management (CRM)

Maintaining a good customer relationship is the key to success in business. The Diploma in Customer Relationship Management (CRM) will give you insights into how to stand out in the market by giving you tips on professional strategies and technological knowledge to keep the customers satisfied.

In a world where businesses are losing $1.6 trillion due to poor customer service, this course will empower you to master the art of customer satisfaction, ensuring your business thrives in today’s competitive market.

Imagine our course as a compass, directing you through the intricate maze of customer engagement. We guide you in establishing meaningful connections, handling complaints effectively, and understanding customer behaviour using advanced CRM tools. This course is designed for aspiring CRM professionals and anyone aiming to boost their customer engagement strategy and create unforgettable customer experiences.

By enrolling in our Diploma in Customer Relationship Management (CRM) online course, you’re not just learning but transforming into a brand ambassador, a trusted friend to your customers. You’re becoming the heart of your business, pumping the lifeblood of customer satisfaction through its veins. Sign up today.

What unique features you will be getting in this new class of Diploma in Customer Relationship Management (CRM) – you asked?

You will receive –

This Diploma in Customer Relationship Management (CRM), 11-in-1 Exclusive Bundle course will help you overcome any career obstacles and support you in establishing your own professional path by providing you with these phenomenal courses —

Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4
Course 02: Customer Service Diploma
Course 03: Phone-Based Customer Service
Course 04: Email Etiquette
Course 05: Business Writing
Course 06: Personal and Networking Skills
Course 07: Leadership Skills for The Future
Course 08: Stakeholder Management
Course 09: Office Administration
Course 10: Microsoft Office 2016 Advanced
Course 11: Career Development and Passion

This Diploma in Customer Relationship Management (CRM) training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering Diploma in Customer Relationship Management (CRM). So, add this Diploma in Customer Relationship Management (CRM) course to your basket — harness the coveted skills and open the door to your next breakthrough!

Whether you're seeking to begin a new hobby, discover your speciality, or convert your passion into a career, this Diploma in Customer Relationship Management (CRM) course is the bundle for you. This training will keep you up to date on all the latest advancements and provide you with the necessary guidance in the Diploma in Customer Relationship Management (CRM) sector

The Diploma in Customer Relationship Management (CRM) course has been endorsed under the Quality Licence Scheme. This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers meet defined quality criteria. The completion of this Diploma in Customer Relationship Management (CRM) course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the Diploma in Customer Relationship Management (CRM) course have been benchmarked at Level 4 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The Diploma in Customer Relationship Management (CRM) course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.

The Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

The Quality Licence Scheme has endorsed this course for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Imperial Academy will be able to advise you on any further recognition, for example, progression routes into further and/or higher education.

Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.

To make the process of assessing and certifying learners easier in this Diploma in Customer Relationship Management (CRM) bundle, we provide an automated evaluation system.

For each online module, you will take a tailored multiple-choice exam.
After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.
The pass mark for each assessment is 60%.
Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.

Learn at your own pace from the comfort of your home, as the rich learning materials of this QLS Endorsed course is accessible from any place at any time. The advanced course curriculums are divided into tiny bite-sized audio-visual modules by industry specialists with years of experience behind them.

Course Curriculum

Module 01: Introduction to Customer Relationship Management (CRM)
	Introduction to Customer Relationship Management (CRM)	00:22:00
Module 02: CRM Fundamentals
	CRM Fundamentals	00:24:00
Module 03: CRM Strategies
	CRM Strategies	00:33:00
Module 04: Data Analysis in CRM
	Data Analysis in CRM	00:28:00
Module 05: CRM Databases
	CRM Databases	00:21:00
Module 06: Deepening Customer Relationship
	Deepening Customer Relationship	00:23:00
Module 07: Handling Customer Complaints
	Handling Customer Complaints	00:22:00
Module 08: Future of CRM
	Future of CRM	00:25:00
Assignment
	Assignment – Diploma in Customer Relationship Management (CRM)	2 weeks, 1 day
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	Order Your Certificate	00:00:00