About This Course
Course Curriculum
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Module 1: Introduction to Admin Support Assistant
00:17:00
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Module 2: Business Telephone Skills
00:19:00
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Module 3: Representing Your Boss and Company
00:34:00
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Module 4: Business Etiquette
00:19:00
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Module 5: Mail Services and Shipping
00:34:00
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Module 6: Travel Arrangements
00:25:00
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Module 7: Organising Meeting and Conferences
00:25:00
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Module 8: Diary Management and Note taking
00:21:00
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Module 9: Time Management
00:35:00
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Module 10: Record Keeping and Filing Systems
00:30:00
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Module 11: Business Writing Skills
00:42:00
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Module 12: Organisational Skills
00:25:00
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Module 13: Communication Skills
00:27:00
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Module 14: Customer Service
00:18:00
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Module 15: Effective Planning and Scheduling
00:48:00
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Module 16: Invoicing/Petty Cash
00:27:00
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Recommended Readings – Administration : Admin Support Training
03:05:00
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Optional Assignment – Administration : Admin Support Training
03:05:00

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